Glastonbury's official ticketing partner, See Tickets, sold more coach packages for some 2027 departures than there are seats on the coaches, and it has written to affected buyers to put the mistake right.
Nobody loses a place at Worthy Farm. Unless a customer chooses to keep their coach seat by 31 October, the booking is converted automatically to a general admission ticket and the coach fare, which runs from £26 to £185 depending on the route, is refunded to the original card. Deposits are untouched, and the balance is still due in April as normal.
See Tickets apologised in its email and declined further comment. The BBC, which first reported the error, understands the festival itself was not responsible.
The coach packages matter more than they look. They sold out in under 30 minutes earlier this month, and many fans bought them as a safer route in than the general sale, which went in under an hour. Holders must board their designated coach on the way in or risk being refused entry, a rule tied to the festival's green travel push. For many, a switch to a standard ticket simply frees them to travel however they like.
Glastonbury returns from its fallow year on 23 June 2027. The line-up has not been announced.
Source
Original summary by Proventier.